Sunday, September 18, 2005
Visarjan violence in Pune Tense situation in Pune as mob pelts stones, burns police vans 42 arrested for rioting in Pune Glad I wasn’t around to be caught in that. I’m back in the UK by the way.
Friday, September 16, 2005
I’ve been getting a number of Pay Pal phishing emails to the email address I used to register with firstandsecond.com. This is an email address I’ve not used anywhere else (I can make up as many as I want, and I do). Are they in league with the phishers or have they had their database [...]
Just found out that I can get customer service from AirTel via text messaging. What a brilliant idea. Saves holding on the line for ages and ages. With any luck I’ll have GPRS back up soon and I’ll actually be able to upload these posts. UPDATE: Turns out I just had to wait a while [...]
I’ve found out where they’ve hidden all the Tang!
At work they name the meeting and conference rooms after the planets*. So you have Mercury, Venus, Earth and so on. A naming convention that leads inevitably to Uranus. As funny as that already is (did I mention how immature I was?), each room also has a motivational poster with a catchy little phrase about [...]
I do apologise most sincerely for my absence but it has been somewhat difficult to find the time to post with my current working schedule. Funnily enough, it’s only when I don’t have Internet access that I suddenly can find the time to make these posts. Make of this what you will. What have I [...]
Two articles about my collegue Kenny Rooney. Daily Record (not a link to the Daily Record, my bad) BBC News You can find pictures (both of him and by him) at my image gallery. I shall endevour to write more here shortly but it’s 4:40am at the moment and I need to be asleep before [...]
Various thoughts and ideas that I’ve jotted down on my mobile while bored. Things That I Have Learnt From My Training Tele2 is an alternate telecoms service provider with a strong emphasis on customer satisfaction, the Deregulation Act of 1998 allowed ATSPs to enter the market and take over customer’s outgoing calls from BT, Tele2′s [...]
We’ve now had a fridge, cooker, television and microwave just sat there unconnected for five days now. It’s not that we’re too lazy to set them up. We’re not allowed to touch them. We have to wait for the appropriate people to come round and install them for us. We also don’t have a phone. [...]
Today I recieved an overwhelming amount of information on CRM or Customer Relationship Management. I’d love to tell you more but I seem to have lost my notepad. Start as you mean to go on, James! Anyway, the gist of this 7 hour training session is that CRM is managing the interactions between customer and [...]